TSA have fired home their fourth consecutive ISO 9001 accreditation, and at only six years old it’s fair to say we’re delighted! As a business who are built on quality systems, this was the only outcome expected, however emotions are still running high.
Speaking on behalf of the business, Managing Director Richard Dobson expressed his delight at the team stating that “behind every powerful recruitment force, there’s an equally strong Business Support Unit” and in this case – all female. Backed up by nothing but positive feedback from the auditor, TSA are described as “dynamic, strategic, fun, and driven”. It was also noted that there is a strong level of professionalism, progressiveness and growth surrounding the business. All of which are proven points, given the evolution of TSA over the years.
The traits that were highlighted during the process mirror the employee empowerment that is so heavily influenced by TSA. Showing that with the right amount of support and guidance, staff will go above and beyond. Not only does TSA empower its team, it encourages identity and difference. Celebrating diversity, creativity and freedom to express themselves.
With this in mind, it comes as no surprise that TSA are such a consolidated and established force within the world of construction recruitment. So much so, we have a wealth of repeat business and our performance has been proven both in and out of a recession.
Commenting on the recent celebration, Business Support Manager Charlotte Smith said “By having concise policies, procedures and systems in place it ensures that we are able to operate to a very high standard, and as a result create a blueprint for the company moving forward, embedding a strong focus on quality. Retaining our accreditation is a real credit to the positive leadership of our management team and the engagement of our staff. It shows the desire and drive to embrace the standards as a fundamental part of the growth of the business. I’m so proud of the entire team – we really do deserve this!”
TSA have proven that consistency and standards of excellence are inexorably linked to success. This recent ISO 9001 accreditation is just one of the many milestones in our journey. It is also a real testament to the positive engagement, determination and quality that TSA so proudly boast of. The future for the business is simple; to embrace further growth and establishment in an already competitive field.
A huge well done to everyone involved!